If you are using Microsoft Internet Explorer 6.0 or later, click on 'Tools', 'Internet Options', and then select the 'Privacy' tab.  Make a note of the current setting.   The 'Privacy' setting should be set on 'Medium' or below for eAppsDB to function properly.   After moving the slider button to the appropriate setting, click on 'Apply' to save your change.    After you have completed your eAppsDB session, you can follow the instructions above to change the setting back to the original value.

For other browsers, please refer to the browser online help for further details.

The site was designed for use with Microsoft Internet Explorer 6.0 (and above) with Javascript enabled, cookies enabled, and a minimum screen resolution of 800 x 600. To download the latest version of Internet Explorer from Microsoft, please click here to visit their site.   At this time we are unable to guarantee compatibility with Netscape or Opera.

Due to the system resources that are consumed by the users connecting to eAppsDB, we are forced to limit the length of time that a person can be connected without having any activity ('activity' translates to any keyboard or mouse activity within your browser application window).  Depending on system load, we set this timeout between 15 and 30 minutes.  If you are working in an application form and are called away, be sure to save your information before leaving.   If you have filled out an application form and step away from your computer for a period of time greater than 15 minutes without clicking on the 'Save' (or 'Add') button to save your data, your data will be lost if a session timeout occurs.

In order for eAppsDB to verify your identity and email your password to you, it requires that you enter the exact email address and first name that you used in the 'main' application form (the top form in the list).   If your email address changed since initial entry and you did not update this information (or you left it blank), then eAppsDB has no way to find you.   If you are having problems with this, please feel free to contact an eAppsDB support representative by clicking on the link at the bottom of the login page that says 'For support related to this website, click here.'

When you complete an application form and are ready to save your changes, be sure to click on the 'Save' or 'Add' button that appears at the bottom of the form.    If you click on your browser 'Back' button to return to the 'Application Overview' screen, your changes are not saved.

If you try to use http://eAppsDB.com instead of http://www.eAppsDB.com to access the site, the address will not match the one that is embedded in the security certificate and you will receive messages of this type.    Use the full URL (including the 'www') to access the site.

Although we have had many Mac users successfully use eAppsDB, we have also had reports from Mac users of 'Security Alert' messages and other messages such as 'Unable to establish a secure connection to www.eappsdb.com'. We will post further information regarding this problem and possible solutions when it is available. In the meantime, to avoid further frustration on your part, please try access from a PC running Microsoft Windows.

This problem is usually caused by the presence of a 'pop-up' stopper running on your PC.  A 'pop-up' stopper is software that prevents marketing 'pop-up' windows from opening.  There are many different products that offer this feature (Panicware, Google tool bar, Yahoo tool bar, etc) and some of them can be overridden by holding down the left CTRL key at the same time that you click on the blue 'Open the Site Search' button.    If this doesn't work, you will either need to determine how to turn off the feature temporarily (the software vendors normally make this fairly easy), or contact eAppsDB tech support so that we can complete the registration process for you.

This can be prevented by turning off the script debugging feature in Microsoft Internet Explorer.   To turn this feature off, click on 'Tools' in the IE toolbar area at the top of the window, and then click on 'Internet Options'.   From there, click on the 'Advanced' tab, clear the check box by 'Disable script debugging' in the 'Browsing' section, and then click on 'OK' to exit the 'Internet Options' dialogue.  

You are either using an old browser version or javascript support has been turned off.   To turn javascript support back on, click on 'Tools'  in the IE toolbar area at the top of the window, and then click on 'Internet Options'.   From there, click on the 'Security' tab, and then click on 'Custom Level'.  Scroll down until you reach the section on 'Scripting' (close to the bottom) and click 'Enable' in the 'Active scripting' section.   To exit and save your change, click on 'OK' and then 'OK' again.